At Kinetic Medical Group, we are committed to protecting your privacy and the confidentiality of your personal information.

This section of our Privacy Policy outlines how we handle and protect your personal details, including SMS communications and other data we collect.

⁠Collection and Use of Information:

We collect personal identification information, such as your name, date of birth, address, email, and mobile phone number, to provide you with healthcare services, communicate important updates, and manage your care effectively.
We collect your medical information, including health records, test results, and prescriptions, to ensure you receive the best possible care.
We collect billing and payment details to process transactions related to your healthcare services.
We collect IP addresses, cookies, and other data when you visit our website to improve your user experience and ensure the security of our digital services.

Use of Your Information:

We use your personal information to provide and manage healthcare services, including scheduling appointments, delivering medical care, and offering personalized treatment options.
We may use your contact details, including your mobile phone number, to send you important notifications, appointment reminders, and health-related updates via SMS, email, or phone calls.
We use your financial information to process payments and manage billing for the services you receive.

Sharing and Disclosure:

We do not share, rent, or sell your personal identification information, medical records, financial details, or any other data you provide to us with third parties for marketing purposes or any other reason not related to your care.
We do not share, rent, or sell your mobile phone number or SMS consent to third parties for any reason. Your SMS communications with us are strictly confidential and used solely for managing your care and providing relevant updates.
We may share your information with healthcare providers directly involved in your treatment to ensure coordinated care.
Your information may be shared with insurance companies for the purposes of billing and reimbursement.
We may share your information with government authorities only when required by law, such as in cases of public health reporting or compliance with legal obligations.
We may share your information with trusted service providers who assist us in our operations, such as IT support or payment processing. These providers are required to protect your information under our privacy standards.

SMS Privacy:

We do not share, rent, or sell your mobile phone number or SMS consent to third parties for any reason. Your SMS communications with us are strictly confidential and used solely for managing your care and providing relevant updates.
Only authorized personnel within Kinetic Medical Group have access to your mobile phone number and SMS communications, and they are trained to handle this information with the utmost confidentiality.

Security Measures:

Your personal information, including SMS communications, is retained only as long as necessary to fulfill the purposes for which it was collected or as required by law. Afterward, it is securely deleted or anonymized.

Your Rights:

You have the right to access the personal information we have on file and correct any inaccuracies. If you wish to update or delete your personal details or mobile phone number from our records, please contact us.
You have the right to opt-out of receiving SMS communications at any time. To opt-out, you can reply with "STOP" to any SMS message you receive from us or contact us directly. Once you opt-out, you will no longer receive SMS communications unless you choose to opt back in.

We may update this Privacy Policy, and any changes will be posted on our website.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at anna@kineticmedicalgrp.com